ConfirmYour Appointment

Please don't make me wonder if you're going to show up! 😊

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You'll receive an email reminder 48 hours before your appointment and an automated text  reminder 24 hours before.

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New Clients: All new clients will also receive a personal text message from me to confirm their first appointment. Please respond within 24 hours of receiving that message to secure your appointment. If I don't hear back, your appointment will be canceled so the time can be offered to another client.

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For appointments booked less than 24 hours in advance, confirmation is required within 2 hours of my text.

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Client Intake Forms

When you book your appointment, you'll receive a confirmation email with a link to your intake form. Please complete it as soon as possible so I have time to review everything before your visit.

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This helps me get to know you, understand your needs, and make sure we're ready for your session. Plus, it means less paperwork when you arrive and more time to relax!

 

Cancellations

Things happen.  I totally get it.  You wake up not feeling well or something suddenly comes up.  I just ask you to respect my time and business.  Please give at least 24 hours notice if you need to cancel.  Last minute cancellations will be required to pre-pay for their appointments going forward and if it happens again, there will be no refunds. "No Shows" will have to pay for their missed appointment before scheduling any others.

 

Late Arrivals

Please make every effort to be on time.  First time clients should arrive 10 minutes early to do a proper intake.  In the event of a late arrival, every effort will be made to provide the scheduled amount of time for the service. However, if the full service cannot be provided due to lateness, the client will still be responsible for the full amount of the session.

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Packages

Packages are pre-paid in advance and are non-refundable.  Offers are valid for 1 year after purchase.  You may share your package with another.  They can enter your 8 digit code at the time of booking.



Confidentiality and Health

The benefits of massage can be endless. However, in some situations, massage can also be harmful. All clients are required to fill out an intake form to enclose all health conditions. Clients are also required to update any changes in health. This information is vital to provide a safe massage for each client. In some cases, the client may be required to provide a doctor's note of approval. All information is kept confidential. Information will not be discussed with anyone without a written release form signed by the client.

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Expectations

The utmost respect and professionalism will be provided by the therapist and the same is expected from the client. In the event of anything less, the session will be ended immediately. Clients will be draped modestly during the entire massage. The only part of the body that will be undraped is the part of the body being massaged.



Refund Policy

Prepaid services, packages and gift certificates are not eligible for refunds.